header: sterling development - vision, strategy, structure, culture
services about us training programs download and links Contact Us Our Office
home
Login
apple logo
Training
Programs


  

Technical Training and Consultancy
Code Program Title 
IC-05 Pneumatic & Electronic Control Systems
EE-16 Power Transformer Operation Principles, Selection & Troubleshooting
ME-08 Plant Boiler Operations & Combustion Efficiency
EE-14 Power Electronic Converters for Industrial Applications
ME-20 Fluid Behaviour (Theory & Applications)
ME-15 Pipeline Inspection and Testing
OG-12 Reservoir Fluid Properties
CM-06 Rehabilitation & Strengthening of Reinforced Concrete Structures
using Advanced Composite Materials (ACMs)
ME-09 Practical Pump Technology
ME-13 Introduction of Vibration for Operation & Maintenance Staff
OG-10 Basic Reservoir Geology
MM-02 Maintenance Planning, Scheduling & Control
OG-09 Basic Reservoir Engineering
EE-12 Modern Electrical Power System
ME-19 Fans & Blowers (Operation, Maintenance & Troubleshooting)
OG-04 Oil & Gas Pipeline Engineering Overview
MM-14 Maintenance Estimating & Scheduling Workshop
CM-07 Design of Priestesses Concrete Members and Structures
OG-13 Process Troubleshooting and Problem Solving
MM-08 Data Analysis Techniques for Engineers & Technologists
CM-02 Metallurgy for Non-Specialists
OG-14 Chemical Engineering for Non-Chemical Engineers
MM-07 Maintenance Leadership
ME-11 Valves & Actuators (Selections, Operation & Troubleshooting)
CM-10 Value Engineering (Part I & Part II)
EE-19 System Earthling & Protective Earthling
EE-09 Power System Protection & Advanced Relays Technology
CM-08 Special Types of Concrete – Their Properties and Uses

 
 
Sterling Development
Leadership & Management Customized Change Training Programs  → back to top


The Art and Science of Sterling Development Leadership
 
LEADERSHIP Moving forward with a common vision
LEADERSHIP INSTITUTE Developing key leaders
MANAGEMENT Day to day change: obstacle or challenge?
SALES MANAGEMENT Leader of Sales Champions
TIME MANAGEMENT 24 hours in a day: a problem or an opportunity?
MANAGEMENT ASSISTANT The Manager’s Added Value
STRESS MANAGEMENT Managing our perception of reality
CONFLICT MANAGEMENT The only mistake is to stop trying
CORPORATE GOVERNANCE Leading from the Front


The Art and Science of Sterling Development Sales
 
SELLING a dialogue between “winners”
CUSTOMER CARE From service provider to partner
THE TELEPHONE A partner in our success or a source of frustration?
MANAGING DISTRIBUTOR PERFORMANCE a new partnership
CREATIVE ACCOUNT MANAGEMENT building a positive image
TELESALES committed to get commitment
CLOSING getting to the yes/no decision         


The Art and Science of Sterling Development Communication
 
Sterling Development COMMUNICATION Communication is life, life is learning
PRE-SALES BEST PRACTICES We reap what we sow
POST-SALES Our service mission
PRESENTATIONS To become a speaker...who is really heard
TEAM BUILDING Team Building, Team Spirit and Team Work
TRAIN THE TRAINER What must we unlearn?
COMMUNICATIONS FOR
MEDICAL PERSONNEL		 Patient Care
         


The Art and Science of Sterling Development Evaluation
 
RECRUITMENT & INDUCTION An organization's future depends on its people
PERFORMANCE APPRAISAL Recruiting a colleague you already know!
FINANCE SKILLS FOR THE
NON - FINANCIAL MANAGER		 Great balance sheets
CAREER DEVELOPMENT and
SUCCESSION PLANNING		 Coaching for success
MARKETING New business opportunities

Our Training Principles

All Sterling Development trainings enable participants to discover and understand the impact their behaviour with the aim of optimizing their competence. Our training is composed of proven, dynamic modules. Leading each session is a facilitator who is highly trained in easing participants through a three-stage process that assures learning and retention:

1. Motivation
Employees first discover the value of each theme before the techniques involved are introduced. The better they understand the value, the more motivated we believe they will be to learn.

2. Cases
The trainer now introduces a case exercises to test participants' current handling of situations based on the program outline.

3. Practice and follow-up
Skills and concepts are immediately reinforced with practice exercises based on real customer scenarios. Practice exercises are reviewed to assure mastery. Each participant chooses changes they wish to practice in their work to test and apply the course elements before internalizing them.

4. Application at work
Each training day ends with participants deciding which actions to apply at work. These are recorded and are later used to check the results realized.

  


  
Copyright@2008 Sterling Development International. All rights reserved.WebDesign@7scout7.com